IT STRATEGY DEVELOPMENT
Over the past few years the role of technology in business has become a critical success factor. Many organizations leverage information technology to help them deliver their products and services. But few organizations truly realize the business benefits that can be achieved from an effective technology strategy. The rapid pace of change in technology provides companies with new, cost-effective mechanisms to communicate with their customers, suppliers, employees, and key business partners. Properly harnessed, technology initiatives can enrich customer relationships, shorten supply chains, and streamline a number of internal processes so that a true return on investment is realized. The first step is to create alignment and consensus within the organization and build an action plan around those initiatives that will deliver the highest return.
1.STRATEGIC PLANNING SOLUTIONS
Prasa Informatics Strategic solutions leverage a proven methodology to help our clients fundamentally align and leverage technology in order to achieve enterprise business objectives. We devise these strategies by examining the current infrastructure, IT organization, business processes, organizational objectives, and key stakeholders. Then we align technology solutions in a way that ties these stakeholders to the business systems and processes within the organization.
Our strategic planning solutions are holistic to provide maximum value.
STRATEGIC PLANNING SERVICE FEATURES
Aligns technology infrastructure and initiatives with high-priority business processes and organizational objectivesFocuses on the needs of the key stakeholders (customers, suppliers, employees) and not on the limitations of technology.Provides qualitative and quantitative measures of the success of the strategy or business continuity plan.Creates alignment, consensus, and accountability for the prioritized initiatives among executive leadership and line of business management.When a competitive advantage is needed to demonstrate quality of serviceWhen the organization seeks to expand while maintaining existing operational infrastructure (capital and human resources)When audits have identified gaps or weaknesses in business or IT capabilityWhen structural organizational changes occur (acquisition, merger, or divestiture)When no business continuity, disaster recovery, or emergency management plan exists. Our focus areas include extranet, intranet, business-to-business, e-commerce solutions, software, database and other industry applications.
Our Services in these areas are focused on:
Application Development - This includes web based, client/server application development and enhancements to legacy applications
Migration and Customization - This includes version Upgrade Services, Database migration, Re-engineering, Functionality upgrades and Porting
Implementation Support - Routine Maintenance and Functional Enhancements
Development and Testing- Component Development and Unit Testing, System and Integration testing
3 APPLICATION MAINTAINENCE
Prasa Informatics provides comprehensive software application maintenance services for medium to large enterprises. Services range from undertaking maintenance of existing applications to adding new functionality. Deep experience in understanding and maintaining large applications coupled with an expertise in new technologies help to not only prolong the life of existing applications but also infuse fresh blood into the system. A team of dedicated software engineers are available round the clock both onsite and offsite to handle all maintenance related issues from defect fixing to adding new products and functionality.
Application maintenance deals with Promptly fixing software problems that cause the system to be non-operative or to perform incorrectlyImplementing changes, improvements, and enhancements to the system.
Prasa Informatics has rich experience in successfully executing large IT outsourcing projects with well-established Infrastructure. Prasa Informatics Interactions, the BPO arm of Prasa Informatics Aims about reducing the operational costs for its Clients by improving the outsourced processes and increasing their productivity. The strong parentage of Prasa Informatics provides the right mix of Infrastructure, People and Processes to the clients. The partnership offers technical expertise coupled with global call center expertise.
To keep pace with today's economic environment, organizations need to focus on their core competence. The easiest way of doing this is to partner with a service provider like Prasa Informatics Interactions, who understands the company business and solves non-core, yet critical business processes.
Prasa Informatics Interactions interest lies in a long-term partnership addressing all aspects of the outsourcing requirements from clients. Prasa Informatics Interactions gives the very best in bringing cost efficiency with quality processes, round-the-clock operations, state-of-the-art infrastructure and a committed people force. It offers Industry-specific services to customers. For instance, in the Insurance and Healthcare sector, it addresses Claims Processing, Policy Issuance, Premium Accounting, etc. It also offers Front Office services like Contact Centers for Customer Service. It provides Product Support & Technical Help Desk services as well as Back-Office Processes in the areas of Accounting, HR and other Transaction Intensive activities.